Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

I gladly accept cancellations

Request a cancellation within: 2 days of purchase

Privacy policy

Privacy Policy for Whisperveil Relics

This Privacy Policy describes how and when Whisperveil Relics collects, uses, and shares information when you purchase an item, contact me, or otherwise use my services through Etsy.

Information I Collect:
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information:
I rely on a number of legal bases to collect, use, and share your information, including:
• To provide my services, such as fulfilling your order, settling disputes, and providing customer support
• When you have provided your affirmative consent
• If necessary to comply with a legal obligation or court order

Information Sharing and Disclosure:
I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy: I share information with Etsy as necessary to provide you my services
• Service providers: I may engage certain trusted third parties (such as shipping companies) to perform functions and provide services
• Legal compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to comply with a legal process or enforce my agreements

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations.

Your Rights:
If you reside in certain territories, including the EU, you have rights relating to your personal information, including:
• The right to access and receive a copy of your personal information
• The right to change, restrict, or delete your personal information

Contact Me:
For purposes of EU data protection law, I, Kathryn, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy messages.
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Frequently Asked Questions

Care instructions

Can we washed with soap and water. Keep inside.